- Empire Health Care Services is committed to service excellence and continuous performance improvement. As a community health care services provider, we remain attentive to the health and well-being of those we serve through education, outreach, and other innovative services
- To be the first choice in health care for our communities. To be a leader in providing quality, compassionate patient-centered care that seeks physical cures and comforts as well as peace of mind and peace of heart. To improve health in partnership with our communities and MaineHealth®.CORE VALUES
- Respect -We promise to honor the dignity, individuality and rights of everyone, and to pay particular attention to patients’ rights to privacy, confidentiality and information. We will include concerned loved ones in our circle of care.
- Excellence – We want our customers’ experience of Doylestown Hospital to be different because it is BEST. We ask for our patients’ opinions and act on customers’ suggestions, in order to exceed the community’s expectations of excellence.
- Trust – Honest and open communication with patients and among staff.
- Teamwork – Recognizes the contribution of all but requires sacrifice for the benefit of the patient so as to enhance the health of the communities served and works in cooperation with other organizations to protect vulnerable populations throughout the region.
- Cooperation – Between patient and staff, as well as the various clinical professions and specialties.
- Integrity – Honesty, fairness and self-scrutiny in everything we do, as the ideal means to protect overall safety, as well as assure confidentiality and privacy.
We strive to exceed the expectations of all of our customers by committing to deliver quality and value in every aspect of our work. We will enhance quality for all of our patients by educating them about their health and empowering them to be partners in their care.
We provide care with dignity, concern, kindness and a respect for the diversity of our community.
- Community Relationships
We acknowledge our vital and dynamic role in our communities. We will foster growth and development in a manner that understands and serves their needs.